Career Highlights

Assisted a City of Seattle Chief Technology Officer with an organizational transformation of Seattle IT
Responsible for teams, services, and digital solutions that shifted City of Seattle’s government workforce of 10,000+ to remote
Innovator of applications to connect residents to government services including for Mayor’s Innovation Advisory Council
Planned and established a Bot Automation Service (RPA) to streamline workflows and save manual effort, driving efficiency in government.
Operationalized an electronic signature service and grew digitization of paper across organization which today saves approximately 50,000 pages of paper plus additional savings from process improvements
Partnered with governments and agencies such as U.S. Digital Response and Google.org in delivering award winning digital solutions
Directed and managed award-winning multi-disciplinary teams up to 100+
Oversaw up to a 23mil budget, with 3.1 million in savings
Established the City of Seattle’s Digital Workplace Champions program, with 10% of workforce participating
Initiator and Executive Sponsor of various governance initiatives across federal, state, and local governments
Provided oversight of key applications for residents of Seattle on Dynamics 365 and Power Platform delivered with agile methodologies
Appointed by a City of Seattle Chief Technology officer to established and manage an agile Office 365 Enterprise Applications team

Vast experience gained over seven years in delivering various Microsoft Services’ offerings to hundreds of enterprises, federal, state, and local governments across the United States
As Practice Lead, led members of a Microsoft Gold Certified Partner consulting organization
Established the SharePoint Practice in Microsoft’s ITSM organization, Operations Consulting
Thought leader at Microsoft during ITSM’s transformation into Modern Service Management

Navy and Marine Corps Achievement Medal received for modernizing a battalion’s legal proceedings and operations